Refund policy

All sales are final.

Because many of our products are personalized or made to order, we do not accept returns, exchanges, or cancellations.

However, your satisfaction is important to us. If your item arrives damaged, defective, or incorrect, please contact us within 3 days of delivery with photos, and we will gladly assist you.

We do not offer refunds or replacements for:

• Incorrect spelling or details provided by the customer

• Normal wear and tear

• Delays caused by shipping carriers

• Orders marked as delivered by the carrier

If a replacement is approved for a damaged or defective item, we will send it at no cost.